Overview:
Critical Communications, Before During and After and Event. In today’s fast-paced and interconnected world, every organization is vulnerable to crisis. This 1-hour course provides a concise yet comprehensive guide to navigating such critical moments with confidence. Participants will explore the key elements of a crisis management plan, understand how to craft an effective crisis communication strategy, and learn from real-world examples of communication failures. The course will also walk through how to build a tailored crisis communication plan, highlight important insurance considerations, and summarize best practices to follow before, during, and after a crisis. Whether you're a communications professional, team leader, or business owner, this session equips you with essential tools to respond swiftly and strategically when the unexpected occurs.
Course Objective:
Understand how to plan for crisis and what rules to follow when a crisis occurs. By the end of this course, participants will be able to develop a basic crisis management and communication plan, recognize key components of effective and ineffective crisis responses, and apply essential principles and protocols to manage communication during a crisis confidently and effectively.
Target Audience:
In-house lawyers, managers, public relations folks, compliance officers, law firm attorneys, and legal risk advisors-who play a critical role in advising organizations during crises. It is particularly relevant for those responsible for managing legal risk, ensuring regulatory compliance, guiding executive decision-making, and collaborating with communications teams to align messaging with legal strategy.
Basic Knowledge:
no prior knowledge required